Specialist Support Coordination
Our Specialist Support Coordination service provides a higher level of support coordination for NDIS participants who require specialised assistance to manage complex situations and establish the supports they need.
We work alongside you, your family, carers, providers, health professionals, and other important people in your support network to help create a coordinated approach centred around your individual needs, circumstances, and goals.
Our focus is not simply on coordinating services. We aim to help create stability, strengthen your support network, address barriers, and give you greater confidence in navigating your supports.
What Is Specialist Support Coordination?
Specialist Support Coordination, also known as Level 3 Support Coordination, provides a higher level of assistance for NDIS participants whose circumstances or support environments are more complex.
Participants may experience challenges that make it difficult to access, establish, or maintain the supports they need. These challenges can involve multiple providers, complex health or disability needs, changes in living arrangements, risks within the support environment, or difficulties connecting different services together.
A Specialist Support Coordinator works closely with the participant to understand these challenges, identify barriers, and develop strategies that support more consistent and effective service delivery.
At Re.Connect Support Services, we take the time to understand the whole person rather than looking at individual challenges in isolation.
Understanding Complex Support Needs
When these services do not work together effectively, participants may experience gaps in support, difficulty accessing services, or increased pressure during already challenging circumstances.
Specialist Support Coordination can help bring these different areas together. Our team works with participants to understand their existing support environment, identify what is working and what may need to change, and establish a more coordinated approach to service delivery.
Our Approach To Specialist Support Coordination
We believe participants should remain at the centre of decisions about their lives and supports.
Our Specialist Support Coordinators work closely with you to understand your goals, strengths, preferences, challenges, and existing support network before developing strategies designed around your circumstances.
We aim to create a collaborative relationship built on trust, respect, communication, and understanding.
- NDIS participants
- Families and carers
- Independence
- Support workers
- Allied health professionals
- Behaviour support practitioners
- Medical and healthcare providers
- Housing and accommodation services
- Community organisations
- Government and mainstream services
- Other NDIS providers
Specialist Support Coordination Services We Offer
and NDIS plan. Our team can assist with:
Understanding Your NDIS Plan
We help you understand the supports available within your NDIS plan and how these supports can contribute towards your goals.
Addressing Complex Barriers
When barriers are preventing you from accessing or maintaining appropriate supports, we work with you and your support network to identify practical strategies and possible solutions.
Connecting With Supports And Services
We assist participants in identifying
and connecting with appropriate NDIS providers, community organisations, mainstream services, and other supports.
Coordinating Multiple Providers
Complex support arrangements often involve several providers. We can help improve communication and coordination between services so that everyone has a clearer understanding of the participant’s needs and goals.
Developing A Coordinated Support Approach
Where appropriate, we work with participants and their support network to establish a coordinated approach that considers their different support requirements.
Managing Changes In Your Support Environment
Circumstances can change. We assist participants when services change, providers become unavailable, new needs emerge, or additional coordination is required.
Planning For Risks And Unexpected Situations
We can work alongside participants and relevant professionals to identify potential challenges within the support environment and develop strategies that help reduce disruptions to essential supports.
Building Capacity And Confidence
Where possible, we support participants to develop greater confidence, knowledge, and skills in understanding and directing their own supports.
Monitoring Your Supports
We continue to review how supports are working and identify areas that may require adjustment or further coordination.
Supporting You Through Changing Circumstances
Life does not always follow a predictable path.
Changes to health, accommodation, relationships, informal supports, providers, or other circumstances can affect the way a participant’s supports need to be delivered.
When circumstances become more complex, having someone who can help coordinate the different areas of support can provide valuable guidance and reassurance.
Our Specialist Support Coordinators work with participants to understand what has changed, identify the impact on their current support arrangements, and explore appropriate strategies moving forward.
We are here to help participants navigate these changes while keeping their individual goals, preferences, safety, and well-being at the centre of the process.
Re.Connect Support Services For Specialist Support Coordination
At Re.Connect Support Services, we believe effective Specialist Support Coordination starts with listening.
We take the time to understand you, your circumstances, and what you want to achieve.
Our team is committed to providing personalised, respectful, and responsive support designed around each participant’s unique situation.
Rather than taking control away from participants, our role is to provide guidance, coordination, and specialist assistance that helps them make informed decisions and strengthen their ability to navigate their support environment.
Whether you are experiencing complex barriers, managing several providers, navigating significant changes, or need a higher level of coordination within your NDIS plan, Re.Connect Support Services is here to help.
The Benefits
Of Specialist Support Coordination
- Better understand and use their NDIS plan
- Address barriers affecting access to supports
- Establish more consistent services/li>
- Improve communication between providers
- Strengthen their overall support network
- Navigate changes in their circumstances
- Make informed choices about their supports
- Build confidence in directing their services
- Reduce gaps and disruptions in support
- Work towards greater independence
- Remain focused on their individual NDIS goals
Looking For Specialist Support Coordination?
We are committed to helping participants overcome barriers, strengthen their support networks, and continue working towards greater independence and their individual NDIS goals.
